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Terms & Conditions

With reference to these Terms and Conditions, the 'Company' is which is a trading names of Perfect Memento Ltd.

  • Please confirm that you have obtained permission from your venue to install the photo booth and that a safe location has been agreed. We will require a contact name at the venue.
  • Please confirm that there will be safe access to a 13 amp plug socket close to desired location.
  • Please ensure there is sufficient space at your venue to set up the photo booth (3m x 2m minimum)
  • Please ensure there is clear access to load and unload at the venue.
  • Please inform us of any circumstances that would make setting the booth up more demanding, including going upstairs, long distances from unloading area to venue etc. We allocate a set period of time for setting up our equipment at your venue which is included within you price, but if there are any complications that are not made known to us beforehand then unforetunately this will come out of the run time.
  • In the event that the Photobooth is not ready to commence at the agreed time due to our fault, then we will still give you the agreed hire period by extending the finishing time of the hire. In the event that the hire does not start at the agreed time, as setup has been delayed due to any unforeseen circumstances that are no fault of picture booth, then the hire will still end as per the agreed time on booking form. In the event that we have set up in time but the hire does not start at the agreed time due to over running of previous activities by you or venue, the hire will still end as per the agreed time on booking form.
  • The Company cannot be held responsible for any circumstances that may prevent us from attending your event, these may include but are not limited to severe weather conditions, traffic delays, breakdown of our vehicles, sickness or equipment failure. In the case that we cannot attend or fulfill your hire due to events beyond our control we will contact you or the venue as soon as possible. In these instances our liabilty will be limited to refunding all of monies paid.
  • As part of the agreement we will ensure that the Photo Booth will be operational for at least 85% of the agreed hire period. From time to time maintenance operations may be required such as loading a new roll of printer paper.
  • A £100 deposit is required at the time of booking a photo booth, the remaining balance is due 21 days prior to your event.
  • If the operator uses the equipment for a time period in excess of the service period agreed to overleaf, the overage in rental time will be billed to the operator at the following rates: £100 per hour. Idle hours are charged at £25 per hour.Payment for any overage in time must be paid before additional hours are provided.
  • Any request for a date change must be made in writing. If you need to cancel your booking, and give us more than 30 days notice we will refund your deposit minus a £50 cancellation fee. Should you wish to rebook us for a future date we would give you a £50 credit towards the future booking. If you need to cancel your booking and give us less than 30 days notice your deposit will not be refunded. Should you wish to rebook us for a future date we would give you a £50 credit towards the future booking. If you need to cancel your booking and give us less than 7 days notice you will be liable to still pay the full amount of the hire.
  • The Company will not tolerate any abuse, threatening or inappropriate behavior to our staff. If this situation does occur the company are within their right to terminate the hire.
  • The Company are also within their right to terminate the hire early if they feel that any equipment or property belonging to the company is in danger of being damaged or has been damaged due to unruly behavior from users. We also reserve the right to refuse users admission into the photo booth if we feel they are inappropriate.
  • In any instances where we feel there is a need to terminate the hire we will always speak with the host first to try to resolve the matter before terminating. If we do have to terminate the hire due to reasons stated above, the full cost of hire is still payable and we will not issue any refunds for hire time that has been cut short.
  • The Company reserve the right to use any of the photographs from your event for suitable means, this includes but is not limited to advertising and promotional material either in print or on the internet. Attending your event would mean we are of the understanding that permission has been granted to do so by yourselves and your guests. Please note no images containing children clearly under 16 years of age, will be used.
  • Your booking is not confirmed until you receive a booking confirmation letter or email from us.
  • Our photo booths are for indoor use only, unless prior agreement has been reached with ourselves before hire, . Our photo booths may be located within a marquee, but please note the power and level surface requirements. The system requires one mains power socket and must be on a completely flat & level surface. The hire period maybe terminated at our discretion if we feel there is a danger to users safety.
  • If any of these terms and conditions are unclear please contact us before you book a booth for your event. We are only to happy to answer any questions you may have.
  • By ticking the agreement box, it means you agree to all of our Terms and Conditions.